Coronavirus Update & FAQs

We’re currently experiencing extremely high call volumes, so if you need to know more about your cover and the COVID-19 outbreak, please read more here:
0333 006 9759
Mon-Fri 8am-8pm Sat & Sun 9am-5pm

Need Help?

If you have any questions or queries related to your policy or your quote, you can contact our specialist team of customer service advisors by calling 0333 006 9758. Our customer service centre is available Monday to Friday 8am-8pm and 9am-5pm on Saturdays & Sundays.

You can email us at

Or write to us at:

Customer Services Manager
1 Tower View
Kings Hill
West Malling
ME19 4UY