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Privacy Policy

This website is owned and operated by Travel Insurance Facilities PLC. UniteProtect is a trading name of Union Income Benefit Holdings Ltd who work alongside Travel Insurance Facilities introducing members to Unitetravelinsurance.com . Unite is an introducer appointed representative for UniteProtect.

In this policy “We”, “Our”, “Us” refers to Travel Insurance Facilities PLC. UniteProtect have their own data protection notice which you can read here - www.unioninsurance.co.uk/privacy-policy.

This privacy policy sets out how Travel Insurance Facilities uses and protects any information that you provide when you use this website. Travel Insurance Facilities  is committed to ensuring that your privacy is protected. Should we ask you to provide information (by which you can be identified) when using this website you can be assured that it will only be used in accordance with this privacy policy. Travel Insurance Facilities may change this policy from time-to-time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 19th May 2011.

What we collect

We may collect the following information:

  • Name and date of birth
  • Contact information including postal and email address
  • Other information relevant to advertisements and/or offers
  • Payment card details where required to process purchases

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Provision of products and services
  • We may use the information to improve our products and services
  • Internal record keeping
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the postal or email address that you have provided, if you have opted to receive such information
  • From time-to-time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information that you supply about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and those sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998, for which a small fee will be payable. If you would like a copy of the information held on you please write to the address provided below. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at one of the addresses provided below. We will promptly correct any information found to be incorrect.

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at one of the addresses provided below

Contacting us

The Information Officer
Travel Insurance Facilities plc
1 Tower View
Kings Hill
West Malling
Kent
ME19 4UY